Smart Family question about the VPN and just wanted to say I'm happy with Verizon!
robinjdean
Enthusiast - Level 1

Smart Family  VPN  runs continuously?  For child  and parent?

 

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vzw_customer_support
Customer Service Rep

We always want you to have great options with us and our services, robinjdean. We are here to help.

 

The Smart Family VPN would run continously when the phone is set up with the companion app. If the app is not installed on the phone and running, then the VPN service would not be active. 

 

Here is a link to information about Smart Family, please click on Pair with childs app on the right side of the webpage https://www.verizon.com/support/how-to-use-verizon-smart-family

 

 

StevenG_VZW

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