Smart Lock Issues
StillOnS8Plus
Enthusiast - Level 2

Having to restart phone about 3x's per day for Smart Lock to work again, as it just drops off and no longer engages with trusted device [Plantronics BT earpiece which has worked with Smart Lock on same phone for years] to keep phone unlocked. Now acting like it's no longer connected with or notices the device to automatically unlock the phone. Started maybe about a week or so ago? Restart, and it works again. Seriously frustrating. Must be a way to refresh/clear Smart Lock alone without resetting the phone, not losing data or settings, just refresh/clear/reinstall Smart Lock by itself?

Sometimes it'll just not unlock the phone and in Smart Lock, all the settings list is there, including the BT trusted devices themselves, but still requires to be unlocked. Other times, the settings list just disappears, nothing there except the top line to describe it - no settings options for trusted anything.

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1 Solution
tikibar1
Community Leader
Community Leader

Smart Lock has always been squirrelly, and not just on Samsung devices. Others are having similar issues, as reported on Samsung's forum:  Smart Lock issues - Samsung 

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tikibar1
Community Leader
Community Leader

Smart Lock has always been squirrelly, and not just on Samsung devices. Others are having similar issues, as reported on Samsung's forum:  Smart Lock issues - Samsung 

StillOnS8Plus
Enthusiast - Level 2

Thank you very much for that, will  monitor there as well for some solution 🙂

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