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So is the Fascinate trade in program officially over?
Jb719
Member

Ive been having problems with my fascinate even after this new update and was wondering if the trade in for incredible or charge was still a possibility? 

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Re: So is the Fascinate trade in program officially over?
Jax_Omen
Sr. Member
The program was a stopgap while they waited for this software update, so I would assume it's over now. It was only to replace phones having a very specific problem that was software-related anyway.
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Re: So is the Fascinate trade in program officially over?
cjr4497
Member

it is over. my fascinate crapped out on me yesterday and i couldn't do the swap because of some new fantastical update that is coming August 2nd. it is "supposed to fix any and all problems associated with the fascinate" according to verizon tech support.

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Re: So is the Fascinate trade in program officially over?
nickjr
Novice

cjr4497 wrote:

it is over. my fascinate crapped out on me yesterday and i couldn't do the swap because of some new fantastical update that is coming August 2nd. it is "supposed to fix any and all problems associated with the fascinate" according to verizon tech support.


Have you not already updated to ED05?
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Re: So is the Fascinate trade in program officially over?
ChristinaB_VZW
Verizon Employee

Thank you Nickjr, for advising of the ED05 update. For those other Fascinate owners out there,  I would like to provide the information on performing the update, if they have not already done so. 

 

From the main screen, press Menu

Press Settings

Press About Phone (have to scroll down)

Press Check for Updates

 

Additionally, here is a link that also provides these steps, as well as the details and benefits of the ED05 update. 

 

http://support.vzw.com/system_update/samsung_fascinate.html

 

Have a good day and thanks again Nickjr :smileyhappy:

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Re: So is the Fascinate trade in program officially over?
SFObrien
Novice

The question is when will it start again due to ED05 being another failure?

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Re: So is the Fascinate trade in program officially over?
adamamazing
Member

upon missing multiple calls today(5 from one friend and 5-6 from my mom) each finally range half a ring before i could answer.then i recalled both and had no signal and couldnt get thru.i called tech 2 they tested it.i was missing calls(received and sent) same with texts.i got responses all of a sudden from people i texted yesterday that obviously just got thru today.they offered me the Incredible 2.i will have it tuesday with an extended battery since regular batter doors are out of stock right due to the issues we are all having.

 

i suggest calling and being persistent and you will get somewhere.once i am due for an upgrade i think i am just going for an iphone.luckily i am dude in march so i have less than a year to go.

 

well thats my story.hope you guys enjoyed it.

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