Software Update
OnPrincipal
Newbie

The new software update keeps shutting my phone off 20x per day randomly, so annoying!! Anyone else having this use

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vzw_customer_support
Customer Service Rep

Updates are meant to improve your device, Onprincipal. I am sorry to hear of the difficulties you are experiencing after you updated the software on your phone. What make and model phone do you have? What software version did you update your phone to?

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