Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
Since I did the update last week, I get a message "Studio has stopped working" whenever I try to open Studio in the Gallery. I've tried restarting and deleting cache.
Solved! Go to Correct Answer
We want your devices to work flawlessly. We are aware of the issue. A fix for the issue is under review and will be included in the next Software Update (SU9) for this device. The tentative release date is under review.
RobertH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Mine too...
Mine also....any ideas
Same here ... following this thread in hopes of solution. I've tried everything short of a factory reset - which I'd rather not do!
We want your devices to work flawlessly. We are aware of the issue. A fix for the issue is under review and will be included in the next Software Update (SU9) for this device. The tentative release date is under review.
RobertH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
[Removed] this [removal required by the Verizon Wireless Terms of Service] phone up again and don't know how or when or if you are going to fix it. Why can't you give us phones that work. This phone gets worse every time you try to fix it.
Mine isn't working either.
A fix for the issue is under review and will be included in the next Software Update (SU9) for this device. The tentative release date is under review.
Any news about when we'll be seeing that fix? Thanks.
The silence is a great answer. This phone has been a nightmare.
OKAY same problem but now it is May 26th???