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Terminating a month to month
Jean1947
Member

I gave my Fascinate to my granddaughter to use and put it on the month to month billing. I have been searching the website on how to terminate this service. I am keeping my service for my Droid M.

Thanks,

Jean1947

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Re: Terminating a month to month
tikibar1
Sr. Leader
Sr. Leader

You have to call Customer Service to cancel your service:

Customer Service:

Dial *611 from your cell phone

(800) 922-0204

Monday-Sunday 6 am-11 pm

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Re: Terminating a month to month
neotremer
Member

If you have two lines? Or did you upgrade and just kept the old phone as a toy?  Depending on which it is, you can call customer care for help, if you upgraded and kept the old device, it will have no active vzw service, just a internet device now.

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