This is the same problem I'm having! But it hasn't resolved yet. 
Just purchased Samsung Galaxy S4 phone. Text messages are failing. Any idea why?
Congrats on your new phone skaterbabe. Text should be working great on that new device? What happens when you send a text or receive one? Are you using a 3rd party messaging application? We may also need to check your account to ensure your messaging feature is on your account correctly.
KinquanaH_VZW
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When I would send a text it would say "text failed". Perhaps things weren't synced up properly when we got the phones. It wasn't working the first day. I haven't had any problems since then. Love the phone, by the way!
This is the same problem I'm having! But it hasn't resolved yet.
Let's make sure we get your SMS working as well ElmFive10! Is this happening with every text message or those to certain people?Send yourself a text to see if you receive an error. Try clearing out all of your SMS threads and reboot. If still no issue, we'll need to review your account. Let me know if you're still having an issue.
MarquiaF_VZW
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I am having issues when i send image text messages, I get a failed message error a day after i send image text messages and sometimes several days after message is sent, it has happened several times and to different recipients, i have reset my phone several times, everything gets wiped out and sometime after it happens again, this has happened since i purchased my phone. i have a samsung s8 and i use the verizon message+ app. please help ๐
Thank you for sharing that information, we appreciate it. We know it is essential to be able to send and receive text messages, and we would love the opportunity to help you today. Can you please elaborate futher? Does this occur with text or picture messages? Can you please provide us the cross streets and zip code of your current location?
RachelM_VZW
hi, thank you for replying, this is getting very frustrating and some of the image texts the other party does receive but then i get that error message failed when they did receive it. again I'm using the phone's app messages+ and this happens to all recipients not just one contact, even if I take a screenshot and send I still get that error message failed. this happens only with picture/image messages only. cross streets: ramon road & whispering palms trl for zip code 92234 & cross streets: beacon hill and cook street for zip code 92211. I use the Samsung S8 and this is not something new, this has happened since I got the phone and I have reset wiped out my phone and still that doesnt help.
Thanks for the details, nadia5. I understand your frustration and want to resolve this for you. Please check your private messages for more information.
TracyB_VZW
im having same problem and nobody can help me
@dre149,
Let's get you text messages going! Text message is may main means of communication so I totally understand how you feel.
What phone do you have (S4 or S4 Mini)? Where are you located (zip)? Are you able to receive text messages? What happens when you try sending a text message? Are you getting an error message? Can you make/receive calls and access data okay?
JohnB_VZW
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I(S3), my wife(S3), and daughter(IP4) have recently started having SMS text message issues also. Many fails. Is something else going on?
Hi SanEric! Let's get those important text messages flowing again! Please reprogram your phones and test. For your Galaxy S3 devices please remove the SIM card for 30 seconds http://bit.ly/TMHSVi and for your iPhone 4, please dial *228>option 1>power off/on at the end of the call. If issues continue, please provide your ZIP code so we can check further.
Antonio_VZW
Please follow us on twitter @VZWSupport
I'm having the exact same issue with my LG G2. Every text message says message failed. It was going on before I switched to the LG G2 on my HTC Droid DNA also.
Hi Poetyk,
Let's see what's causing the problem! What is your current zip code? Are you using a 3rd party messaging application? When did the issue begin? Do you experience the issue with all recipients?
Thanks for your contribution to our community forums,
AyaniB_VZW
Follow us on Twitter @VZWSupport
I recently got a Samsung S3 and started having message failing problems (along with some connectivity issues). After going through the same steps .. reset the phone, clear the messages, etc.. etc.. I went to a Verizon store where the tech said that they'd had a technical bulletin on the phone and I needed a new SIM card. They said the problems were due to a recent upgrade.
They installed a new SIM card and setup the phone... worked great....
for 3 weeks and now it's doing it again. I don't know if it's the Samsung brand or what, but this is very frustrating.
Hi Busterdad,
Awesome! I know how important it is to have a properly working device. I am glad to hear that your issue has been resolved with a new sim card. Thanks for submitting this feedback.
Have a great day!
Pamela_VZW
Please follow us on twitter @VZWSupport
My S4 is exactly a month old and I just started having the same problem. It's almost always with sending photos. It tries to send it for a few minutes then I get the "Message failed" message. Sometimes it goes through but more often I'm getting failed messages. I have no idea of I'm not getting any as I've read in some other posts but either way this is REALLY annoying and BS too! So Verizon, from many other blogs and forums it sounds like this is a major problem for other people too. What do I do to fix it? And please don't tell me to go buy a new SIM card because I'm not going to go out of my way. You can send me one if that's the solution!
dkruse818,
We do want to make sure you have the best experience with such a great device. Let's make sure you are on the correct software since there was one that was released not too long ago. Also, after updates if you are having continuing issues with the device, we do have a troubleshooting program that we partnered up with Samsung to assist with any issues. Please Click on the links for those steps and please let us know if it resolves your issues with your picture messages.
Software update information and Software Repair assistant http://vz.to/1bCKL5B
Thanks again for your time and patience.
-PeterV_VZW
Follow us on Twitter @VZWSupport
I started having the same issue last week, I have never had issues before. I did update to the latest version which may have something to do with it.
Hi johnmccoy51,
We would love to assist with repairing your device. Are you noticing any other issues outside of this? Have you completed a hard reset on the device after update? Please keep us posted, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT
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