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Hazel_Eyes_4_U
Contributor - Level 2

I’m using Zedge but every time I try to use it for my texting app, it’s not coming up for my contacts. I don’t know why. 

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vzw_customer_support
Customer Service Rep

Hazel_Eyes_4_U, having those special tones for your contacts helps to identify and alert you. We definitely want to work with you to get to the bottom of this. Please know that while we do not support third party apps, we do want to try every trick available at our resources. Which Galaxy device do you have? Are you able to actually select a tone for a contact and the tone does not play after selected or are you receiving some error when attempting to do this? Which messaging application are you using?

LorenB_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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