Hazel_Eyes_4_U, having those special tones for your contacts helps to identify and alert you. We definitely want to work with you to get to the bottom of this. Please know that while we do not support third party apps, we do want to try every trick available at our resources. Which Galaxy device do you have? Are you able to actually select a tone for a contact and the tone does not play after selected or are you receiving some error when attempting to do this? Which messaging application are you using?
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