Told trade in value was $350 but only offered $10
Enthusiast - Level 1

Ordered a new phone and was told trade in value of $350. When I got the email confirmation for the trade in, it stated I would get $10. Wasted numerous hours on the phone and chats with them and every single time, all they did was try to say they understood my situation and then try to sell me a new line in order to make good on it.


Re: Told trade in value was $350 but only offered $10
Customer Service Rep

dirtrider220, my apologies to hear of your experience as we always want you to get the best deals for your trade-in. Help is here. I have sent you a Private Note for additional assistance.