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That is a great question, VICTEO18. We want to set the right expectation for any method of return you choose.
Returns are being processed at our store locations at this time. Device availability does depend on the store location you are visiting Verizon Stores Near Me | Verizon Wireless and our representatives will have the ability to process the new upgrade immediately for you. If you have any other questions or concerns in regards to your options, please reach back out to us. Thank you for being the best part of Verizon.
SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Hello Steve,
I can see a credit made to my account for over 400 USD for the return of the Note 7. However, the trade in value is not credited. Who can I call to talk about this ? Would you be able to check it out for me ? Many thanks, VT
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