Turn off automatic pdf downloading on s6
Cj02
Newbie

How can I stop/ turn off s6 automatic pdf downloading?   Or are least have my  device ask first before downloading forms, information, etc... its using a lot of my data.  Thank you in advance.

0 Likes
1 Solution

Correct answers
Re: Turn off automatic pdf downloading on s6
SuzyQ
Community Leader
Community Leader

While checking browser settings, I also came across another setting that is likely to be causing this - your default app settings (since you said it happens automatically - I get options on how to handle the file, so I'm thinking you may have set the default to download....).  Go to Settings -> Applications -> Default Applications and see if there is a PDF reader or file download manager listed.  If there is, then clear it.  Then try going to the site to see if you get options for how to deal with the file, with the choice to use the option Just once, or Always use the app.

Hope this helps.

View solution in original post

0 Likes
Re: Turn off automatic pdf downloading on s6
vzw_customer_support
Customer Service Rep

I know it is important to manage your data Cj02. What is the Make of your device? How are these forms being (web, app, etc) downloaded? Are you selecting a link to download the forms?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Turn off automatic pdf downloading on s6
SuzyQ
Community Leader
Community Leader

As the rep, AmberF asked, how are you getting to these downloads?  If it's a link or attachment in your email, you can set the preferences for email to always ask before downloading, or to only download when connected to wifi.

If you are getting the downloads when you are browsing websites and clicking on links to PDF files, then you would need to adjust the browser settings so that you are always asked before downloading, or again, only download over wifi.

In any case, the settings will be from within the app where you are accessing the downloads.

0 Likes
Re: Turn off automatic pdf downloading on s6
Cj02
Newbie

Thank you for responding.

I have a galaxy s6. I am not selecting a link to download. Automatic

downloading is happening from the web.

On Sep 28, 2015 9:16 AM, "Verizon Wireless Customer Support" <

0 Likes
Re: Turn off automatic pdf downloading on s6
Cj02
Newbie

Suzy, thank you and Amber. I think it maybe what you said Suzy. It maybe

the brower setting. How do I change this on my device? I tried but I need

step-by-step instructions. Will you please help me? I have attached a

website as an example. I was on this website and clicked" Somers family

reading nite", it automatically downloaded the form, and saved it to my

flies.

0 Likes
Re: Turn off automatic pdf downloading on s6
SuzyQ
Community Leader
Community Leader

While checking browser settings, I also came across another setting that is likely to be causing this - your default app settings (since you said it happens automatically - I get options on how to handle the file, so I'm thinking you may have set the default to download....).  Go to Settings -> Applications -> Default Applications and see if there is a PDF reader or file download manager listed.  If there is, then clear it.  Then try going to the site to see if you get options for how to deal with the file, with the choice to use the option Just once, or Always use the app.

Hope this helps.

0 Likes
Re: Turn off automatic pdf downloading on s6
Cj02
Newbie

Suzy thank you for all your help, I appreciate it. I've attached a screen

shot of my default applications, I don't see what you've described. Again,

thank you!!

0 Likes
Re: Turn off automatic pdf downloading on s6
SuzyQ
Community Leader
Community Leader

I'm not seeing any attachment? 

0 Likes
Re: Turn off automatic pdf downloading on s6
Cj02
Newbie

I resent. It's at the bottom. It says ,"screenshot".

0 Likes
Re: Turn off automatic pdf downloading on s6
SuzyQ
Community Leader
Community Leader

Still not seeing it - are you attaching it to an email?  Try responding directly on the forum and attaching it via the camera icon....

0 Likes