Unable to send or recieve MMS text to one person
Enthusiast - Level 2

Im having an odd issue. I am unable to text my wife any message with a picture/gif in it.  Normal text work fine. Just anything with an image, I get an orange circle exlimation saying "Couldnt send message" When sending, it acts like its going to, the status bar goes up then just fails. 


My wife is on a S21 with Verizon, and Im on a S21 Ultra with Verizon. And this is using the default message app, not the verizon message app.


I can send MMS pictures/gifs to other people with other android and iphones fine. This all started happening a few days ago.

Things I tried

1. Restarting phone

2. Checking if wife blocked me, I know I know... But I dont send that many things to her, but she cant send to me either.

3. I checked MMS/SMS settings

Strangely though, the Verizon Message+ app, I have no issues sending or receiving MMS with her. 

Kind of at a loss what to do next. 

Labels (1)
Re: Unable to send or recieve MMS text to one person
Customer Service Rep

mdmace we certainly want you to be able to share this with your wife. We have sent you a private message here on this forum.