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Updated software and now phone won't come on!
sldavis66
Member

HELP!!  I updated the software on my Samsung Galaxy last night.  At the end of the update the screen went black and now all that I get is SAMSUNG across the screen that stays on for awhile and then goes blank.  Power button does nothing, softkeys at the bottom are not accesible.  I have NO idea what else to do and I NEED my phone for work ASAP!  I even let the battery run completely down last night and then recharged it...nada...

 

HELP!

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Re: Updated software and now phone won't come on!
VZW_consumer
Member

Have you tried pulling the battery out then putting it back in ?

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Re: Updated software and now phone won't come on!
beka123
Member

Today my samsung facinate updated and all I get is "samsung" it won't get any further than that. I have take the battery out serveral times, I have let it linger on "samsung" for more the 30 min and still nothing. I even took out the little memory chip under the cover hoping that would make a difference.

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Re: Updated software and now phone won't come on!
wardcst24
Novice

Google

fascinate won't update to eh03

Read through the first  post that comes up in the search

Follow instructions and you should be up and running in less than 10 minutes.

The other option is to take it to Verizon and have them send you a phone if you are still under warranty

Hope this helps

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