Upgrade Already in Progress Error
KMTHORNE72
Newbie

I have been trying to upgrade my Note 10+ for almost a week. I cannot process it online due to ''Upgrade already in progress'' error message. I have spoken with 4 different customer care reps....a ticket supposedly has been created...I have upgraded my plan as well as 3 of the 5 lines on my account because they told me that would fix it ....but NOTHING!!!!

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Re: Upgrade Already in Progress Error
vzw_customer_support
Customer Service Rep

I would love to be of assistance to you, please send us a Private Note. *Cecile

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