Upgrading samsung mobile contract phone.

feaverwendy
Newbie

I started my contract with Verizon in January 2024. I was told that I can receive an upgrade to my Samsung phone within 90 days. Now it has been 7+ months, do I qualify for upgrade of new phone today?

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Hello, feaverwendy. Help is here as we always want to set proper expectations regarding your upgrades. Please share more details. Do you currently have an active Device Payment plan? Are there any promotions attached to your current Device Payment plan? 

-Natasha

0 Likes