Upset Customer
scottjw1
Enthusiast - Level 3

I have made numerous posts regarding the Marshmallow update and when the S6 Edge was going to receive it. Nobody seems to know. I see other carriers with the same phones that have gotten it...but not Verizon. Instead I see Verizon updating other phones. I'm seeing older phones getting it also. I seen where the S5 is getting it and now I see the Note Edge also is starting to get it. But, still no info on the S6 Edge.

As I stated in another post, I have 9 lines on my account. This is not a business account either, it's my personal account. I'm sure that there are a lot of others out there that are just as frustrated as I am. I'm considering switching companies due to the fact that NOBODY can seem to tell us when this update is coming. I understand that Samsung is also to blame but it seems that if other companies with the same phones and older Galaxy phones thru Verizon are getting it, that these phones should have also gotten it by now.

Verizon claims to have the best service out there. I'm starting to disagree with that.

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Re: Upset Customer
DigitalRules
Specialist - Level 1

After reading so many nightmare stories after the 6.0 upgrade, not sure why anybody would want it?????? I certainly wouldn't till the bugs get worked out.

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Re: Upset Customer
Snn5
Legend

It's rare you read any success stories about anything:  Forums are a place to post generally negative responses it would seem.  IOW, not everyone had issues with the 6.0 update.

Re: Upset Customer
DigitalRules
Specialist - Level 1

Agree, but Marshmallow seems to be having A  LOT of issues.

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Re: Upset Customer
Snn5
Legend

On particular carriers or devices?  Or, are you speaking in general?

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Re: Upset Customer
DigitalRules
Specialist - Level 1

Seems to be a lot of devices on Android Central.

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Re: Upset Customer
vzw_customer_support
Customer Service Rep

ScottJw1, I understand the importance of receiving getting the latest device software. We have a great partnership with Samsung. To get the latest information click here: http://vz.to/1Upi591

AlbertoR_VZW
Follow us on Twitter @VZWSupport
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