Verizon Samsung Voicemail Settings DO NOT WORK
rafaellecuona
Enthusiast - Level 3

Verizon Samsung Voicemail Settings DO NOT WORK

You either get voicemail notifications that won't clear or you don't get any notifications at all.

Verizon and Samsung offer no product support and no customer service. 

Years later, still no solution.

Time to get an Apple IPhone.

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7 Replies
vzw_customer_support
Customer Service Rep

We're sorry for the issues you've been encountering. Please try the following steps. 

 

  • Go to device settings > apps
  • Find voicemail
  • Force stop
  • Clear data cache
  • Disable app
  • Uninstall app updates
  • RESTART PHONE
  • Update app from Galaxy store
  • Open voicemail
  • Run through setup

 

~Ivone

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rafaellecuona
Enthusiast - Level 3

Wrong. The settings do not work. And the instructions are false as those settings and options do not exist.

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rafaellecuona
Enthusiast - Level 3

THERE IS NO VOICEMAIL APP - ITS A SAMSUNG PHONE ON VERIZON NETWORK AND ALL THE SETTING ARE ON BUT THERE ARE ZERO NOTIFICATIONS - CACHE HAS BEEN REPEATEDLY CLEARED - ENTIRE PHONE HAS BEEN RESET - THERE IS NO APP AS MENTIONED - NOTHING TO UPDATE OR DISABLE - NOTHING TO UPDATE AT GALAXY STORE. USELESS INSTRUCTIONS.

NOBODY NEEDS BAD INSTRUCTIONS AGAIN AND AGAIN. WE ARE HERE TO REPOST THAT VOICEMAIL NOTIFICATIONS ARE BROKEN AND TO HAVE YOU FIX THEM. THANKS

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rafaellecuona
Enthusiast - Level 3

There are multiple notifications settings scattered and hidden all over the device and apps. Impossible to manage as they reset themselves randomly.

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rafaellecuona
Enthusiast - Level 3

Verizon has stopped providing new voicemail notifications. Please fix the problem and reinstate new voicemail notifications.

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rafaellecuona
Enthusiast - Level 3

NO VOICEMAIL NOTIFICATIONS JULY 2023 - still not fixed - there is no voicemail app - just basic voicemail - no new message notifications. Verizon is ignoring this issue.

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rafaellecuona
Enthusiast - Level 3

These are bad instructions - There is no voicemail app in the device settings. - Still receiving no new voicemail notifications. Verizon offers no customer service and no customer support. Caht bots are ineffective. No help at all.

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