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This morning, I found my phone in Safe Mode and Airplane mode. Plus, the screen was missing all but a few app icons.
There was a notification about having to update Norton 360 so I don't know if that caused everything to be wiped off my screens.
Any ideas?
Thank you.
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@Pearson200 wrote:This morning, I found my phone in Safe Mode and Airplane mode. Plus, the screen was missing all but a few app icons.
There was a notification about having to update Norton 360 so I don't know if that caused everything to be wiped off my screens.
Any ideas?
Thank you.
Have you looked/posted on the Samsung forum to see if anyone has seen the issue?
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
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We know how important it is for your device to function as expected. We definitely want to get to the bottom of this ASAP! We will be sending you a Private Note, so we can further assist you.