Video sent to me are blurry
jolsen1126
Newbie

I have an android phone and I was sent a video from another android user but the video is pixilated and hard to see. The person who sent me this video also sent it to three other android users (separately not via a group chat) and the video is crystal clear on their end. Why is it only my phone that is having the issue? I have the S22 Ultra for reference. 

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Re: Video sent to me are blurry
vzw_customer_support
Customer Service Rep

Oh, no! Dealing with tech issues can be a headache, especially if they are affecting video messages. Verizon is here to help. We sent you a Private Note. Please check it out at your best convenience. ~Gilbert

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