Greetings,
I have a Galaxy Fold 5, which I successfully setup. A few days later, I added visual voicemail to my account. It worked the first few days, and not only can I no longer, "see" my voicemail, but also fail to get a notification.
The only reason I know I have any pending VMs is because my phone icon logged a call (versus the VM icon).
I tired, "refresh" while in the VM screen (upper right hand ellipse). Nothing. I also made sure verizon is my, "access point."
Like others, I have to manually retrieve VMs now, which greatly upsets me because I switched carriers to verizon because historically this feature used to work.
What happened verizon software supervisors? Who is working this issue? ---and why can't the helpline techs fix either?
We're sorry to read about the issues with your voicemail. Is your device from Verizon? Do you get any error message when trying to view your voicemail? ~Peter
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