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Voice Mail
tat2d01
Newbie
‎09-19-2011 08:39 PM

Is there a way to retrieve an earsed voice mail?

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Re: Voice Mail
ArnettH_VZW
Verizon Employee
‎09-24-2011 01:20 PM

Hello tat2d01,

 

Thank you for your inquiry on the erased voice mail. May I ask how long ago was the voice mail erased? Also, are you using the stock voice mail on your device or is it a 3rd party service like Google Talk. Traditionally, we are unable to retrieve an erased voice mail after the voice mail session has been ended on the device. If you would like, I can research this further for you based on the information from the questions above. Feel free to send me a private message with your full name, mobile number, & a brief description as to what happened to the voice mail.

 

Thank you...

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Re: Voice Mail
ArnettH_VZW
Verizon Employee
‎09-24-2011 01:20 PM

Hello tat2d01,

 

Thank you for your inquiry on the erased voice mail. May I ask how long ago was the voice mail erased? Also, are you using the stock voice mail on your device or is it a 3rd party service like Google Talk. Traditionally, we are unable to retrieve an erased voice mail after the voice mail session has been ended on the device. If you would like, I can research this further for you based on the information from the questions above. Feel free to send me a private message with your full name, mobile number, & a brief description as to what happened to the voice mail.

 

Thank you...

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