Voicemail Notifications Not Displaying
dadam7771
Enthusiast - Level 1

My voicemail isn't notifying me when I have a voicemail.  I use to receive a visible notification, but that is not happening any longer.  I have gone in and looked at all of the settings, and followed all of the "supposed" help videos and nothing is correcting it for me.  I have a Samsung Galaxy S22 Ultra.

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Re: Voicemail Notifications Not Displaying
vzw_customer_support
Customer Service Rep

We know new devices are different and come with change! We would love to help in any way we can. We can assist with basic troubleshooting through chat if you would like. If you'd like to DM us we can go over any questions you may have! We hope you have a great day! We are here 24/7, if you need us.

*Tiffany

Re: Voicemail Notifications Not Displaying
dadam7771
Enthusiast - Level 1

Where can I access the DM for the assistance?

Re: Voicemail Notifications Not Displaying
IUjoshy
Enthusiast - Level 1

I am having the same issue with my Samsung Galaxy S22 Ultra

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Re: Voicemail Notifications Not Displaying
vzw_customer_support
Customer Service Rep

Everything else on our phones notifies us, IUjoshy, so it is inconvenient at best when you are not getting voicemail notifications. We found some steps to try when it comes to troubleshooting Visual Voicemail, the kind used by Galaxy devices as well as others. Please review this information: http://spr.ly/66073t9Lt. and let us know what happens the next time you get a voicemail. 

-George

Re: Voicemail Notifications Not Displaying
vzw_customer_support
Customer Service Rep

Having full access to your Voicemail is important! To clarify, how do you normally access/listen to your Voicemails? 

-Evelyn

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Re: Voicemail Notifications Not Displaying
japconnolly
Enthusiast - Level 2

Where is the answer?  My voice mail is not notifying me when a voice mail comes.  I have no idea I have a voice mail unless I constantly dial *86.

I use to get notifications as well as the contact name or telephone number.  I get nothing now. Help me to restore my ability to see when I have a voice mail

Re: Voicemail Notifications Not Displaying
vzw_customer_support
Customer Service Rep

Hello, japconnolly, I'm sorry to hear you're not receiving voicemail notifications. We're here to help get this working again for you. Can you let me know what model phone you are currently using? Are you running into trouble with standard voicemail or Visual Voicemail? Do you recall any other changes just before this stopped working?

-Lauren

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Re: Voicemail Notifications Not Displaying
vzw_customer_support
Customer Service Rep

Hello there. We wanted to check back with you to see if you still needed assistance with your voicemail notifications. If you do, we're only a message away. 

~Ivone

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Re: Voicemail Notifications Not Displaying
mbondi
Enthusiast - Level 3

Same issue - Galaxy Flip 3. Been happening since I got this phone...almost 2 years ago. I have to call my voicemail to see if I have any after missing a call. 

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