Voicemail not refreshing
maryvandalen
Enthusiast - Level 2

If your Samsung Phone not refreshing VM, TRY THIS. 

Go to Settings-Apps-Voicemail, scroll down to Battery. Turn on  UNRESTRICTED. E-Mail, Text and Phone are all unrestricted. The other settings, Optimized, Restricted, etc. are for battery useage.  IMHO, I think the VM app button "goes to sleep" after a bit and probably is supposed to "wake up" when a VM comes in but it isn't. 

I made all the suggested changes and nothing worked for more than a day. I made this one change and by the time I closed the Settings App and went to my home page I had notifications of VMs and when I clicked on the app button they immediately popped up.

0 Likes
Re: Voicemail not refreshing
vzw_customer_support
Customer Service Rep

We are here if you need any assistance! Send us a Private note, for help!

*Shavonna

0 Likes