Voicemail
Edjoe
Enthusiast - Level 1

Voicemails show month and time but no date.   Sometimes voicemails show up days late or not at all.   When  I  tap "phone" then " recent"  then click on the recent call there will be a voicemail symbol and a item that says something like "Voicemail, 0 minutes  38 seconds".  However, this voicemail never shows up when I open Voicemail.   I have a Samsung Note 20 5G.

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Re: Voicemail
vzw_customer_support
Customer Service Rep

We're sorry to hear that your voicemails aren't showing. Please follow these steps that'll help take care of this for you:

1. Settings > Apps > Voicemail > Battery > Unrestricted
2. Longpress the Voicemail App > tap the App info Icon (i) in the upper right corner > Battery > Unrestricted

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Re: Voicemail not showing date etc
Willhargr
Newbie

 My settings already have unrestricted battery for voicemail. Most but not all don't show a date, just month, and sometimes they show up late. My Verizon default vm app is version 17.1.00.38. Using Samsung S22.

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Re: Voicemail not showing date etc
vzw_customer_support
Customer Service Rep

We appreciate the information. We'll send you a Private Note shortly so we can continue.

~Jesse

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