Voicemail
Phynst
Newbie
  • I cannot access voicemail. Tell me it's uploading. Turned on and off and still no voicemail 
  • How am I supposed to get to them. I'm missing calls
0 Likes
Re: Voicemail
vzw_customer_support
Customer Service Rep

I know how important it is to get your voicemail messages when you miss a call, Phynst. We've seen this error occuring on some Samsung devices where it seems to get stuck downloading voicemail messages. Please try these steps and let us know if it resolves the issue: Settings > Apps > Click on the bar to the right of Your Apps > Turn on Show system apps > Scroll to My Verizon Services and Select > Select Storage > Click Clear Data > Launch the Voicemail App.

-Joseph

0 Likes