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When I text to multiple recipients via MMS; it does not send my text message. Why?
nstriluk2
Member

When I text to multiple recipients via MMS; it does not send my text message. Why?

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
nstriluk2
Member

I turned off WiFi. My phone is showing 4G. The picture I tried sending myself is still stating Sending. I will try again.

View solution in original post

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
Ann154
Expert
Expert

It might help to know what kind of phone you have, so the responses can be tailored to that phone model.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
nstriluk2
Member

Samsung Nexus by Samsung

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
nstriluk2
Member

It worked fine until about a week ago. Sending individual texts, I have no issue.

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
Ann154
Expert
Expert

When you send the MMS, is your cellular data (3G/4G) connection on and active?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
nstriluk2
Member

It should. I never touch the data connection other than WiFi to save on the Data Plan. How do I check?

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
nstriluk2
Member

I went into settings and under Verizon Wireless it says Mobile Data is ON.

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
Ann154
Expert
Expert

MMS doesn't send over wifi networks.

There will be a 3G or 4G icon above the signal bars. To turn on, settings > data usage > mobile data switch to "ON".

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
Ann154
Expert
Expert

Send a picture message to yourself from your phone. Sometimes that helps reset the text message settings. If you receive the picture message you sent, then it is working correctly.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: When I text to multiple recipients via MMS; it does not send my text message. Why?
nstriluk2
Member

I turned off WiFi. My phone is showing 4G. The picture I tried sending myself is still stating Sending. I will try again.

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