Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
When returning the new fascinate do i have to put the fascinate in the charge box?
jleeiscool
Member

So i got droid charge, and when i send it back can i just put the fascinate in the FedEX box 

or do i have to put fascinate in charge normal box AND THEN put it in FedEX box?

Thanks!

0 Likes
1 Solution

Correct Answers
Re: When returning the new fascinate do i have to put the fascinate in the charge box?
vanessas_vzw
Verizon Employee

Hi.

 

If you got the Droid Charge as a Certified Like-New for the Samsung Fascinate, you can just put the Fascinate in the FedEx box and return.  If you are exchanging the Fascinate for the Charge within 14-day Worry Free Guarantee, the Fascinate must be in original packaging and have all original accessories included in the package.  In addition, for your records, I encourage you to keep the return tracking number until you receive confirmation that the device has been returned.

 

Thank you,

 

 

View solution in original post

0 Likes
Re: When returning the new fascinate do i have to put the fascinate in the charge box?
vanessas_vzw
Verizon Employee

Hi.

 

If you got the Droid Charge as a Certified Like-New for the Samsung Fascinate, you can just put the Fascinate in the FedEx box and return.  If you are exchanging the Fascinate for the Charge within 14-day Worry Free Guarantee, the Fascinate must be in original packaging and have all original accessories included in the package.  In addition, for your records, I encourage you to keep the return tracking number until you receive confirmation that the device has been returned.

 

Thank you,

 

 

View solution in original post

0 Likes