When we will get Android 7.1 Nougat for the Galaxy S7 edge
SLOULY86
Enthusiast - Level 3

When we will get Android 7.1 Nougat for the Galaxy S7 edge

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121 Replies
Ann154
Community Leader
Community Leader

When Samsung has finished it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

appletonpunk
Enthusiast - Level 3

It's been done for almost 3 months. Verizon is holding it up

Ann154
Community Leader
Community Leader

Verizon has absolutely nothing to do with delay.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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EvlNvrDys
Contributor - Level 1

I'm sorry but I have to disagree with you on that one Ann.  Verizon has EVERYTHING to do with this delay.  Samsung releases the code to ALL of the carriers. Then each carrier tests things out and of course ADDS their usual Bloatware.  I believe they ALL received the update last month, so far 3 of the major carriers have released it.  Verizon doing their typical drag their [Removed] because hey, they are Verizon, they can do that.

So we'll come here to voice our complaints and accomplish very little.  But it is what it is.

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Ann154
Community Leader
Community Leader

Change HTC to Samsung. The carrier portion is maybe a month of the process. The regulatory portion can be 3 to 6 months. HTC Software Updates Process | HTC United States This is how the updates are done and not your misconception. You need to stop blaming the carriers. It is all on the manufacturers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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EvlNvrDys
Contributor - Level 1

Are you serious?  First off, HTC and Samsung are not the same.  Secondly, if this is NOT Verizon's fault, then exactly HOW did AT&T, Sprint & T-Mobile all release their updates to the Galaxy S7 Edge?  Do those 3 have some inside line with Samsung? I think not.  And I've been with Verizon for well over 10 years.  Slow updates is nothing new around here.  One reason I didn't get the new Pixel XL was because I heard Verizon would handle updates.

If you want to say Verizon isn't at fault for something, then you can compare HTC to Samsung updates.  In that case HTC could surely issue the update sooner, but when 3 of the 4 major carriers release, then you only have 1 to blame.. Verizon.

Ann154
Community Leader
Community Leader

They are the same in regards to the steps they have to complete for the updates. Different coding teams. Different schedules. Different regulatory procedures with the CDMA network. Different requirements for each carrier regarding the call network, voicemail, and text messages protocols. Maybe a bug was discovered in the lab entry and it was sent back to the manufacturer for troubleshooting and a new build. This last one could repeat multiple times. For example Verizon Wireless could have been sent to the testing lab first and failed spectacularly. So Samsung has to start all over again which could be why it ends up being released after the others.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

tlamming
Enthusiast - Level 3

You act as though Verizon isn't late on updates on a consistent basis. They are almost always last and it's a running joke among Android enthusiasts. Remember when they delayed the updates for the Galaxy Nexus?

My s7 edge hasn't even recieved the monthly security updates that Verizon puts out. I think the last one was December.

Jhahn01
Contributor - Level 1

But every time with every phone manufacturer.  I know your a Verizon fanboy, or girl, but don't try to protect them.  It won't gain you anything and you loose respect from other community members.

Ann154
Community Leader
Community Leader

That Pixel you were concerned about the update schedule, they have been getting the update at the same exact time as the devices sold directly from Google. Advanced Devices Software Updates | Verizon Wireless. Both the Pixel and the Pixel XL had a update on 2/6/17.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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EvlNvrDys
Contributor - Level 1

Actually I was saying I avoided the Pixel just because of Verizon's track record of slow updates.  Last I checked my S7 Edge hasn't had a security update since December 2016. Here we are in February 2017, almost March.

Also, explain why Verizon won't allow us to have Samsung Cloud on our phones? Why our Galaxy S6's didn't have Samsung Pay out of the gate like everyone else?  Verizon is SO BUSY controlling what we can and can NOT have that they drag their feet with everything. I wouldn't be surprised if they remove that new Private Folder from the update as well.

So in the end, if you are happy with Verizon then good for you. Just remember you can't ignore the growing group of people who become more and more fed up every year with subpar service when paying such a premium to be here. I myself have few options, I live in an area where Verizon offers best service, otherwise I would've jumped ship years ago.

SLOULY86
Enthusiast - Level 3

Last update was on September 22, and we're almost in March.

Ann154
Community Leader
Community Leader

Samsung was charging for the Samsung Cloud which would have driven up the retail price of the phone for the Verizon model. Would you be willing to pay $100 more than the AT&T or T-Mobile customers for the same model?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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EvlNvrDys
Contributor - Level 1

Sprint: $794.99

T-Mobile: $779.00 (on sale for like $480 now)

AT&T: $794.99

Verizon: $792.00

Where is that $100 savings for NOT having Samsung Cloud? Remember, having Samsung Cloud would mean people wouldn't PAY for extra storage on the Verizon Cloud!!

I wouldn't say a little better informed, so far all you've done is post some HTC page about THEIR Android upgrade process... Haven't proven that this SLOW update from Verizon is Samsung's fault, especially since 3 other carriers already have it released.  But it's all good Ann... this is just OUR way of venting, knowing full well our comments here fall on Verizon's deaf ears

Ann154
Community Leader
Community Leader

HTC is one of few manufacturers to publicly post their process. Samsung doesn't have any publicly available documentation stating their exact process. Google found the carrier testing took a month at most during their AOSP pilot with Sony. They discovered the longest part of the development involved the regulatory testing for the various hardware components.

The CDMA radios and the large number of LTE frequencies and GSM networks included in the VZW devices are more expensive than a GSM/LTE only device because of the Qualcomm licensing of the CDMA technology.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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tlamming
Enthusiast - Level 3

Ann unless you work at Verizon, how can you know that it's that? Why are you apologizing for them? At the very least, their communication is terrible and shows that customer service isn't a priority.

mjmjhkgh
Enthusiast - Level 3

Ann154

Do not speak for Verizon anymore.

Does no matter first or last.

Just Let me know ETA. ^^

I think you can find out. ^^

Ann154
Community Leader
Community Leader

This is a peer to peer public forum. You can't stop me from posting on the thread I chose to participate in here.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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tlamming
Enthusiast - Level 3

We get it, you are a contrarian. You want to be against what anyone else says debate it and 'win' no matter if the information is correct or not.

mjmjhkgh
Enthusiast - Level 3

Ann154 wrote:

This is a peer to peer public forum. You can't stop me from posting on the thread I chose to participate in here.

Why don't you look at what you said?

and Look at and Think about thread of another response about you.

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