All Note 4 users on Verizon are asking the same question I am. When will we get Marshmallow? It's been a while and I was hoping to get some insight as to when this will be. I am desperately seeking this update. Any ETA when?
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Getting the newest update is always exciting. While we don't have an exact date, you can always keep up to date here http://vz.to/1PABezY
JosephT_VZW
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Did you ask Samsung?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Yep, they say it's out already but the carrier has to push it. They have to do whatever they need to do with it like add the cloud... blah blah blah. So, it's in Verizon's hands now. We're waiting on them.
So a low level rep told you that... Yet they couldn't tell you exactly the date it was finished and who the lead developer for the project was. Let alone when the International version of their devices would be updated or if the update is finished or not. See the disconnect there? How would they know own the information they gave you when they do not even know their own internal information.
That's just some food for thought.
Not true. Samsung builds it then sends it to VZW to have it modified with added software. All the other carrier versions have been getting it. Its just how long VZW holds it before releasing it to the public.
You proved my point.
Samsung themselves when the Galaxy S was out they said this.
HTC, Motorola, Sony, and Samsung on various occasion upper management said this. Even Sony AOSP project with Google showed this.
The stuff is given to manufacturers in advanced and the manufacturers incorporate the code. Manufacturers are not going to hand out their proprietary code to multiple carriers and have their code leaked... they are not that stupid.
I guess I don't get your point. Your point is that the Samsung Rep was wrong?
What it means is verizon is taking its sweet [removal required by the Verizon Wireless Terms of Service] time and at this point well be lucky to get it when and round n comes out. At least give us the [removed] security update. Grr I meant android n
Getting the newest update is always exciting. While we don't have an exact date, you can always keep up to date here http://vz.to/1PABezY
JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
This is a lot of blah blah. I switched from Sprint 16 months ago and I can't believe I'd regret doing so. My Note 4 has been the worst phone (ever) dating back to my Treo days. You're too slow with your updates and too uncommunicative and insensitive to the customer for my liking. Thanks to Werizon, my next phone will be with another carrier and it won't be a Samsung.
Your answer was not really useful at all. The link tells me I received my last update on 02/05/16. I already know I have that 1. The question is when is Verizon going to release 6.0 to us? Quite making excuses and give us a date for release.
This was meant for the Verizon response earlier. LOL
I agree. I asked the same question on Facebook yesterday, and they posted the same [removal required by the Verizon Wireless Terms of Service] link.
ANSWER THE [removed] QUESTION.
Again.. Baloney reply.. Stop the lies and canned replies..
I have been wondering the same thing. Most of my friends have their update on other carriers so i googled and apparently Verizon slowest at updates in the world. Which is a huge bummer to me since i like everything up to date. I wonder how many customers switch for this reason alone.
sublimetalmsg wrote:
I have been wondering the same thing. Most of my friends have their update on other carriers so i googled and apparently Verizon slowest at updates in the world. Which is a huge bummer to me since i like everything up to date. I wonder how many customers switch for this reason alone.
Verizon Wireless isn't always the slowest to release updates. The Note 4 actually got an update recently in February. Since this update wasn't Marshmallow, one could conclude that the Samsung team working on the update hadn't started on the Marshmallow update yet. An example of VZW not being last is Note 5 T-Mobile Galaxy Note 5 And S6 Edge+ Receive Android 6.0 Marshmallow OTA Updates which saw the Marshmallow update on the Verizon model second after Sprint with T-Mobile after the Verizon model. AT&T is still waiting for their update.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Where are you getting your information? I worked for a carrier for 8 years and we had our own team do soak tests not Samsung. Samsung would release a build and we would test it first. Samsung never specifically made different builds for each carrier that i was aware of. Does Verizon Pay Samsung to work on a special builds for Verizon phones?
So you worked for one carrier. Did you try working for another carrier?
Aside that manufacturers already admitted they have different builds and different teams working on updates for the past 4 years, but no one listened to them.
Negative I did not. I am not doubting things could be different I only knew a few people from the tech division. When I had spoken to someone at the time they explained that they have the build and test it in house. I imagine if they have to test for each carrier it becomes extremely complicated since America is not the only country on this rock SO there must be some sort of leeway somewhere.
Here's something to back up what manufacturers said and you can check it out yourself.
Say Sprint pushed the update first. Then 2 weeks later you get soak test. It fails and go back to Samsung and then a week later you get an update. Now if they were the same build shouldn't Sprint be getting that update?
Manufacturers have different teams and different build based on the number of agreements they made and they do not finish at the same time nor do they have the same builds.
That's why updates around the world doesn't happen at the same time. Look at Canada, Australia, and each US carrier. Even Some Asian countries. It's not so uniformed like Apple. Don't let Apple trick you either. Carriers are part of ADC as part of Apples agreement with them. Carriers must test and certify using ADC. Apple finishes updates at different times, but doesn't push updates until all their devices are finished to give the illusion of timeliness.
Start a new topic or ask questions in the open forum.
