Why has Verizon stripped the super-slow-motion video function and AR emojis function from the Note 8 Update 11 that includes the September 01, 2018 Security Patch?
I would like to know the same thing. Why, WHY DOES VERIZON HAVE TO STRIP FEATURES FROM OUR PHONES AND THEIR UPDATES
IOSIFMIKEL, Updates are meant to enhance, and having a battery that lasts is important. Help is here. How long is your battery lasting? How long ago was the update processed?
Kati_VZW
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ceroley,I know updates bring improvements to the devices and also some unwelcoming changes. I apologize if your super-slow-motion function and AR emojis are missing. I would like to make sure we see what we can do to get them back. Can you tell me if you have checked your devices for a recent update on the device? It appears they have been placed back on the device. Please recheck the device to see if all updates have been loaded. Please keep me posted.
Veronica_VZW
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No, there is nothing, I updated on the 24th of September and there is no support for AR emoji or super slow motion which was supposed to be with this update..
And as for my battery I would undock at 8am and by 12 I would have 94%
Now I undock at 8 and by 11 I'm at 55%
The Samsung Galaxy Note8 is a great device and we do want to make sure that you have all the details regarding the latest update, IOSIFMIKEL. Looking at the latest software release notes, I see that there were only security updates to the device. You can click on this link for all the OS update details: https://www.verizonwireless.com/support/samsung-galaxy-note8-update/. I have the same device and I have not noticed any difference in the battery. You can check your battery performance by going to Settings > Device Maintenance > Battery and it will tell you if what apps are using how much of your battery. If anything we do recommend making sure that your apps are also up to date.
Adam_VZW
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Dear Verizon,
You are partially correct. On "Verizon" the latest update (N950USQS5CRI4) only included the security patches. On every other carrier it included the added features that Samsung intended such as AR Emoji and Super Slo Motion.
Keep it up and more people will walk away. Good cellular service doesn't supercede good customer service.
Knowing Verizon continually strips features makes it very, very difficult to remain a loyal customer. Cellular companies are a service industry and if other carriers value their customers by NOT stripping features then they are demonstrating a reciprocal loyalty to their customers.
Short of seeing these features released I too will begin researching alternative carriers.
I agree, I would like to see one good reason of why verizon continually strips us of features. I mean from the moment we got galaxy devices there was software missing that was "replaced" or just "not active" in the Verizon variant. And God forbid we purchased an unlocked Samsung device because even if it works on the CDMA network, if it's not on your "list" you won't even let us use it. I have been with Verizon for over 16 years and I'm seriously ready to be done. I have received nothing but torment, high bills, loss of software, and so much more as a "thanks" of loyalty
I've put up with Verizon stripping features from phones that everyone else gets and now this is the last straw. Once my phone is paid up I'll be leaving Verizon and going to T-Mobile. If you are tired of Verizon's [remove], skipping you out of additional features that everyone else gets then I highly recommend you also move away from Verizon to another carrier. Show these providers they can't just get away with this
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I am so sorry, vrznplz, we would never want you to leave Verizon over possible missing features. Please remember most of these features can be added through the open (Android) marketplace on your device. I am certain that we can correct any other trouble happening with your device. We are always here and ready to help our customers with all your concerns regarding your service, device or account. Does this provide help?
Tina_VZW
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I still have the slow motion option on my camera.
Open Camera
Swipe right and I can see the slo-mo option.
Don't know about the emojis as I don't use them.
Yes, slow motion is still there, however they were supposed to add the
super slow mo function and that is missing sadly
Ahhhh...didn't realize that. I probably read it wrong...sorry.
the super slow motion still there. if you open the normal camera app, slide it to the right or left cant recall. you get options like slow mo and 3d or pamarana and all that. and for ar emojis i still have those as well . so no help on that one
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