Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?
Jmuscol1
Enthusiast - Level 2

Where is it, Verizon?!?!? I called a week ago and tech support tried to tell me it hasn't even been released by Samsung. I know better. Samsung's site shows the releases for the KitKat update and the affected Galaxy Note 3 models. Sprint, AT&T and now T-Mobile have it. Why is "The nation's most reliable network" the last to get it?!?!? How is it that a flagship phone form Samsung doesn't have it yet? KitKat was released in October of 2013!! Samsung's own page shows the update status and the networks its been rolled out to. If we are willing to pay the most for our service, shouldn't we get the best overall service for our phones?

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vzw_customer_support
Customer Service Rep

Updates are exciting Jmuscol1. I know how frustrating it can be to wait. Unfortunatley, we do not have any information regarding the release date. However, please feel free to register for alerts on new products and services by clicking, http://bit.ly/dDumph

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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pwheel22
Newbie
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Mokajo13
Enthusiast - Level 1

See the following link. http://www.sammobile.com/2014/04/25/verizon-and-us-cellular-galaxy-s4-android-kitkat-update-now-roll...

I saw it. TWO weeks ago. Still nothing on my Note 3...

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Jmuscol1
Enthusiast - Level 2

This is more than unsettling, as the S4 is nearly a year old, and has the update, but a phone released in October 2013 does not. How does that make any sense? Good news for the S4 crowd, yet this makes no sense, as they typically update newer phones first. I cant begin to understand why they have been silent, and why they continue to make moves like this that only enfuriate the die-hard hardware users. I have had countless phones on Verizon, and am currently on my 3rd Note 3, due to the technical issues it has had. I've been holding out hope for this update, but this is getting rather ridiculous.  

Thunderbolt26
Enthusiast - Level 3

it's 4/25 at this point Verizon is too far behind to even care when they will release this update because either way they behind!!! i know they gonna probably try and save face by releasing 4.4.3 instead of 4.4.2.... a lot of loyal customers are officially at the last straw with Verizon lack of communication with its customers.

Thunderbolt26
Enthusiast - Level 3

What's even more unsettling is the note2 4.4.2 update is set to start rolling out. the fact that the note 2 may update before the note 3. smh!!!

Jmuscol1
Enthusiast - Level 2

Come Wednesday, I won't have to worry about this anymore, as I will be moving to Sprint. My final straw came today, with the charging issues many have seen on their Note 3. I was told that I will have to send the USB 3 data/charging cable out to Samsung (postage paid by Samsung) and wait approximately 2 weeks for them to intake, test, and send out a replacement charger. The sheer fact that Verizon will not replace the cable at will, and is pushing customers over to Samsung as it is considered a warranty replacement that they cannot handle in stores, is absurd. Almost 15 years, Verizon. Countless refurb phones over the last 4 years, with no satisfaction.

DC5_K20Z1
Contributor - Level 3

Is your note 3 the white or rose gold note 3 by chance? My wife's rose gold note 3 doesn't charge with the oem supplied Samsung charger. She keeps getting the slow charging message to use the charger that came with it. This is the second 3.0 USB cable she's used from the Note 3 and she still gets that. Could be a problem with the white and rose gold ones as I've heard frog others with them. Mine is the black one and it works just fine.

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vzw_customer_support
Customer Service Rep

Jmuscol1, today is a new day. This 15 year wireless relationship is important to us and we want to work this out. Are you having issues with the charging cable that came with your phone or did you purchase that cable as an additional accessory?

LasinaH_VZW
Follow us on Twitter @VZWSupport

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DC5_K20Z1
Contributor - Level 3

Wow wow wow.... The S3 is seriously getting an update today? Build vrucnc1? What garbage is this? So newer phones and much older phones are going to get updates before the Note 3 does? This is ABSURD!! The DNA got one? Who else needs an update before you push out the Note 3 update? Droid Charge? Nexus? Somebody at Verizon headquarters has lost their mind and priorities. Someone or lots of people in the Verizon engineering and quality assurance department has also been slacking on the Note 3. Maybe it's time to fire these "employees" and hire on a few from the Sprint, T-Mobile and AT&T and US Cellular Networks so they can show those guys how to get a now 6 month old OS out to a late 2013 "Flagship" device. They've all managed to get the same KitKat OS out to their Note 3's in a respectable time and have their priorities straight.

mystik1
Enthusiast - Level 1

I just can't believe 4.4 is not out for the Note 3 yet.  I keep waiting, but it's becoming insane.  Every day T-Mobile is sounding better.

BjKahler82
Newbie

I dont know how Verizon could still be "testing" this update....How much more bloat can you possibly shove into this update Verizon??!!?!?

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QNote3
Enthusiast - Level 3

Under Jelly Bean, Google Wallet (NFC) Tap&Pay was disabled by Verizon, at

least on this phone. This is a documented fact. I guess they didn't like

anything to compete with its own "Google Wallet" type app ISIS. In KitKat

no such restriction exists. I wonder if this is what's holding this up.

Rafael

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Thunderbolt26
Enthusiast - Level 3

I Hate Verizon Update people. In fact only thing I like about Verizon is their service.  Everything else sucks about them! How is it May 2 and your flagship phone ain't up to date! And crap phones beating the Note 3 to a major update.

Robotman
Enthusiast - Level 2

Verizon has until 7pm tonight to get me that kit kat update or I'm having Sprint buy out my contract and me and my family are leaving Verizon to join the Sprint Framily plan.  Get on it Verizon.

Mikeg814
Contributor - Level 1

Yep, Verizon cell service is the best, but their customer and developer service is lacking. KitKat is 6 months old, if not older and the launch of Android 4.5 / 5.0 is already in the works. Verizon is treating the Galaxy Note 3 like a paper weight instead of a top notch $700-$800 device. They did the same thing almost 3 years ago with the Samsung Droid Charge by keeping it on Fro-Yo for many months after 2.3 Gingerbread came out. Verizon must have an issue with Samsung because if it was the Motorola Droid series, the updates are almost immediate.

Thunderbolt26
Enthusiast - Level 3

Verizon has failed to deliver for another week.... smh.

Yeehaw404
Contributor - Level 1

Odd how things work out...

When Ellen DeGeneres did that Oscar selfie (dumb word), price on the Note 3 went up 33% overnight, pricing me out of the market. So I went to Staples and got two S4's for 2 cents (Verizon wanted $99 each) -> which btw got 4.4.2 a couple of weeks ago.

The working out: By the time Verizon gets KitKat on the Note 3, the price will be much, much lower. Good, kids get the S4's and wife and I will have the Note's soon(ish)

Mikeg814
Contributor - Level 1

They are actually slashing the price on the Note 3 just in time for Mother's Day. Verizon Slashes $100 Off Premium Phones for Mother’s Day: $99 for One (M8) and Galaxy S5, $199 for N.... This would also be the perfect time to release KitKat for the Note 3, wouldn't Verizon?

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japetty
Specialist - Level 1

Good Luck with getting KitKat update and here is hoping your phone will work as my phone worked after the VZW KitKat update.  Many Many customers are having issues after the KitKat update by VZW.  Many are even saying their phone don't work at all.  I do hope you end up with a working phone when VZW is though with your update to KitKat.

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QNote3
Enthusiast - Level 3

This is one update I am going to skip. My phone works great on 4.3. Still,

Verizon's silence on the matter is irresponsible, anti customer and

obnoxious.

Rafael

Not applicable

Sorry Qnote Verizon silence is neither responsible nor obnoxious. Show me where any carrier is require to tell you anything about an OS update. If Verizon gave you a date the date would be later than you want and you guys would complain. If the date was acceptable and it somehow got delayed then you complain. Point is no matter what Verizon does you'll complain so why bother informing you?

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