Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?
Jmuscol1
Enthusiast - Level 2

Where is it, Verizon?!?!? I called a week ago and tech support tried to tell me it hasn't even been released by Samsung. I know better. Samsung's site shows the releases for the KitKat update and the affected Galaxy Note 3 models. Sprint, AT&T and now T-Mobile have it. Why is "The nation's most reliable network" the last to get it?!?!? How is it that a flagship phone form Samsung doesn't have it yet? KitKat was released in October of 2013!! Samsung's own page shows the update status and the networks its been rolled out to. If we are willing to pay the most for our service, shouldn't we get the best overall service for our phones?

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vzw_customer_support
Customer Service Rep

Updates are exciting Jmuscol1. I know how frustrating it can be to wait. Unfortunatley, we do not have any information regarding the release date. However, please feel free to register for alerts on new products and services by clicking, http://bit.ly/dDumph

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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DCsGladiator
Enthusiast - Level 1

I'm nearly certain that you work for Verizon. Which is cool if you do. Just make it known if you do.

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Ann154
Community Leader
Community Leader

DCsGladiator wrote:

I'm nearly certain that you work for Verizon. Which is cool if you do. Just make it known if you do.

Nope. I have never worked for Verizon Wireless. If I did, I wouldn't be on this community forum.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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sineresonance
Enthusiast - Level 3

This waiting and waiting and waiting is getting old. Every day I check for the update and read everything I can to see if anyone has gotten the OTA. My bluetooth is spotty at best, wifi doesn't work correctly anymore, charger doesn't work (did an exchange for a standard charger at the store), signal strength is very poor (tower is less than a mile away), GPS is inaccurate and wonky, and a few features just don't want to work (lots of force closes). I've factory reset, changed SIM cards, no luck.  Was hoping to get 4.4 soon as the bug fixes are major.  Keeping customers in the dark is a bad business practice.  Any clue on the status of the update with truth behind it is much better than what we are getting from Verizon as of now which is nothing.  Furthermore, my Samsung Note 10.1 2012 is stuck on 4.1.2 which has a security flaw and I refuse to use it until it's updated (heartbleed bug). We spend so much money on a premium service and get left in the dark.  Rant over.

Thunderbolt26
Enthusiast - Level 3

Not to mention the same apps keep updating everyday.

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michaeljtimko
Specialist - Level 1

By certify you mean stripping all the useful stuff out of it and bloating it up with crapware... right?

japetty
Specialist - Level 1
Re: Where is Android 4.4 KitKat for the Verizon Galaxy Note 3?!?

michaeljtimkoCopper

By certify you mean stripping all the useful stuff out of it and bloating it up with crapware... right?

That is the exact thing we usually see from VZW or a failed update as we say with the S3 a few updates back!

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Ann154
Community Leader
Community Leader

No.  VZW will certify it that it doesn't break the network.  HTC posted a nice infographic that shows the carriers don't mess with the code itself.  Samsung works the same way.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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