Where is the spo2 option in the S Health app?
armin_schevey
Newbie

I purchased my galaxy s5 for the spo2 option in s health.   Why don't I have this option?

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vzw_customer_support
Customer Service Rep
Thanks for clarifying, armin.schevey!

I'm sorry, I'm unable to view the screen shots you included.  However, this is the information I have available for the S Health feature on the Samsung Galaxy S 5: http://vz.to/1zyE0Bd.  I recommend reaching out to the manufacturer for further support with this manufacturer specific application: http://bit.ly/1exLwvn.  You can also reach out to the application developer http://vz.to/1JaPC1B to report this issue as well.

AnthonyTa_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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5 Replies
vzw_customer_support
Customer Service Rep
Having familiar applications and features can be important. What options do you have in s health? How recently did you purchase the device.
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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i purchased my phone in December 2014.  I have all the options but the spo2 and the UV.

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vzw_customer_support
Customer Service Rep
armin.schevey, this is a pretty cool device that you have. I want to make sure that you are able to use all the features of the device. When you open up S Health and tap on the the 3 lines in the upper left hand corner do you have the option for "Heart Rate"? Please keep us posted.
KevinR_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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No. I downloaded the newest version that is different than you

describe. I am attaching two screen shots. The first one is the

description of the updated app. The second shows you what I see in my

program.

On May 3, 2015 5:19 PM, "Verizon Wireless Customer Support" <

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vzw_customer_support
Customer Service Rep
Thanks for clarifying, armin.schevey!

I'm sorry, I'm unable to view the screen shots you included.  However, this is the information I have available for the S Health feature on the Samsung Galaxy S 5: http://vz.to/1zyE0Bd.  I recommend reaching out to the manufacturer for further support with this manufacturer specific application: http://bit.ly/1exLwvn.  You can also reach out to the application developer http://vz.to/1JaPC1B to report this issue as well.

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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