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Why am i not able to download apps through the 4g network i can only download stuff through wifi onlyy
akorns35
Newbie
‎10-02-2012 09:15 AM

i cannot download updates or stuff through the play store except when in wifi. i always get an error 495. what does that mean and how do i fix it it. what is the point of having data and the android market if you can download anything unless you are in a place that has wifi.  i would like to be able to download stuff through the network but it just wont let me. i always get errors after it tries downloading after a few minutes. how do you fix that.

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Correct answers are available for this post.
Re: Why am i not able to download apps through the 4g network i can only download stuff through wifi onlyy
vzw_customer_support
Customer Service Rep
‎10-10-2012 04:12 PM

Hi there Akorns35!

I want you to update your apps where ever your heart desires! I will be delighted to help.

This is generally a setting. Turn it off by following these steps:

Open Google Play > Choose Menu > Settings > Tap "Update over Wi-Fi only" and turn that off!

Keep us posted!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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