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Why can't I swipe on my Galaxy S5?
tandersen1
Newbie

Weird, phone won't respond to swipe unless I sleep and unsleep,rapidly for a minute or 2,have rebooted, shut down and restarted, hard boot, all the same, anyone else ever have this issue? Ready to return the phone, had a similar issue 2 months ago, and they sent me a new phone,

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Re: Screen not working, can't swipe in, galaxy 5
vzw_customer_support
Customer Service Rep

tandersen1, you’ve reached the right place for help. I know that getting the total use of your phone is our goal today so let’s work together to see what’s going on. How long has this been happening? Is this happening intermittent or consistently?  Do you currently have a screen protector on your device?


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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Re: Why can't I swipe on my Galaxy S5?
bearone21
Legend

clean the screen

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