Why does my phone regularly not ring or show missed calls?
Enthusiast - Level 1

This issue is making me insane! I run a business and my phone regularly does not ring when someone tries to call and doesn't show a missed call, if they leave a voicemail that will pop up (but only when using the old school voicemail NOT visual voicemail), otherwise I have no idea anyone even tried to call.

I have done all kinds of troubleshooting and spent an exhausting and aggravating amount of time on customer service calls, I even upgraded to a new phone but it still happens several times a week. Help! 

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