Why don't I hear sound on phone calls?

[Btilton73]

Can there be a setting problem?

[vzw_customer_support]

Btilton73, let's get the sound back on so you can enjoy your calls. When did you initially begin experiencing issues with no voice or sound on phone calls? Have you recently made any changes to the device, such as new applications?

HarleyE_VZW
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[Btilton73 · Accepted solution]

It was the volume. Thank you

On Apr 3, 2016 1:13 AM, "Verizon Wireless Customer Support" <