Why i can't get network in my apartment
Temmy1
Newbie

Hi,

I switched from simple mobile to Verizon 10days ago since then I can't get network in my apartment but every where else is fine , every call to the technical support ends in frustration I also went to the store and my sim card was changed but no solution.  I will have to switch network again cause it looks like Verizon cant fix it

Labels (1)
0 Likes
3 Replies
Weth
Legend

Signal penetration into buildings is highly variable, where is closest tower,what is building made of, what side of building are you on, etc 

if you have Wi-Fi in the apartment, you can use Wi-Fi calling to get cellular access in the apartment.  If you don’t, you just need to find a carrier that has a favorable signal in your apartment.  

Simple mobile uses T-mobile towers.  

0 Likes
vzw_customer_support
Customer Service Rep

There are many reasons why the signal inside buildings is not that strong. The Wi-Fi signal in a building can be stronger than a network signal, which is why Wi-Fi calling is a great option in buildings with no service. Follow the steps outlined under "Activate Wi-Fi Calling via Dialer Settings" in http://spr.ly/6604E4PZn to activate Wi-Fi calling. Select the link corresponding to your Android software version. You can locate this under Settings > About phone > Software information > Android version. I hope this is beneficial.

TracyB_VZW

0 Likes
bearone21
Legend

location, location, location.

0 Likes