So because Verizon is a bunch of greedy greedy [removed] They have their own Cloud Service and disabled Samsungs cloud service on the NOTE 9 as I am sure the other Samsung Too.
Well, The Samsung Find My Phone is Disabled. Yes there are others but the Samsung Find My Phone had the option to reset your lock if you run into trouble. NO OTHER SERVICE OFFERS THIS!!!!
Glad you got your own man into the FCC so you can pull garbage like this with your customers.
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Also Samsung was likely charging the carriers for those options instead of including it in the build.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.