Why is my Samsung S7 falling apart ???
possumjohn
Enthusiast - Level 1

ALCON,

 

My wife's Samsung S7 is literally coming apart at the seams.  The glue that holds the halves together is failing & the halves are separating.  Is there something that can be done to correct this device quality problem?  If a repair cannot be made, can she get a replacement device?WIN_20190308_20_21_27_Pro.jpgWIN_20190308_20_21_47_Pro.jpg

We will be most happy to provide specifics about the device in private conversations/messages.

Thank you for your help with this issue.

PJ

 

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vzw_customer_support
Customer Service Rep

Oh no! When was the device purchased? 

 

DillonY_VZW

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