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T-Mobile users are reporting their phones have been shipped and are in-hand already, WAY before the official launch date. Will Verizon keep up and do the same? My order status says it'll ship BY 03/11 but that seems late compared to what the other carriers are doing.
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Just got charged and a shipping date of 3/7 just be patient ya'll.
RedsRNS We certainly understand you are anxious to receive your new phone. It doesn’t help that your current phone is not functioning properly. I’m sending you a tracking link to check the status of your phone. Please understand this is coming from the manufacturer. We care very much about our loyal customers and we thank you for being one. We don’t want you to feel like we are treating you bad when shipment is not under our control. We can troubleshoot your current device until you receive you wonderful new phone. Let us know if you would like to work on your current phone. http://vz.to/1QBjzGy
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vzw_customer_support Mar 7, 2016 9:55 PM (in response to Richl422)
Thank you for letting us know. The system has not finished updating this information yet. As of right now the phone will be shipped out on 3/11/2016. If we can assist you with anything else, just let us know. We are here to help.
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At least the Bots they use for customer support have stopped telling people that nothing is shipping until March 31st like reported yesterday by CS... but I still have not received any time of email correspondence from VZW AT ALL about my order..... supposedly reported numerous times we are suppose to recive an email once item has shipped........ the only email I have received was from my UPS account that I have a package in route.... nothing at all from Verizon regarding my items being shipped and delivered ........
"At least the Bots they use for customer support have stopped telling people that nothing is shipping until March 31st like reported yesterday by CS... but I still have not received any time of email correspondence from VZW AT ALL about my order..... supposedly reported numerous times we are suppose to recive an email once item has shipped........ the only email I have received was from my UPS account that I have a package in route.... nothing at all from Verizon regarding my items being shipped and delivered ........ "
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My point being about the shipping notification promised from every VZW CS rep is that there are thousands of people who placed orders expecting it on or after March 11th that do not check or even use the forums and have absolutely no clue that it may already be shipped and arrive today or tomorrow or any day this week while most at work or at least not expecting it when VZW told everyone you would be notified once it ships... and continues to do so but no one in any forum has reported ever receiving ANY notification of items in transit from VZW about their shipment..... you could go back through this thread and read the number of times the CS Bot has told everyone "don't worry, you will get a email notification when you're item ships to pacify everyone,,,,,,,,,,,,, ........
website still states processing with no date, going through email order
verification link it says expected ship date 3/11 and processing, through
the app it says shipped 3/7 with no tracking info. My card was charged
yesterday. getting frustrated
Never got notification of item being shipped, I noticed my credit card had been charged, so I logged into my Verizon account and under devices, checked status. Shipped March 6th, tracking showed this morning device arrived at my UPS service center for delivery tomorrow 3/9/2016, before the end of the day. I called to pick it up at 9am, as I work and it has to be signed for and dont want to miss delivery. Status does say shipped but prior to that mine also had the 1178 ship date.
On my account on the Verizon website, I noticed yesterday that my phone was shipped via FedEx. Tracking # is there, and checking that shows it will be delivered tomorrow. However, the Verizon website does not show the MAC id, and I did not get a shipping email from Verizon so I called to find out.
The phone rep confirmed that the order was shipped, but NO EMAIL WAS SENT. She does not know why, and can't regenerate one. However, she did say that the email does not contain the MAC id, and she put me on hold for 5 minutes to see if she could find it anywhere in their system. She said it is apparently not loaded until the phone is activated.
just a heads up the gear s2 promotion is only available through online purchase or telesales department
Am I the only one who noticed that the website actually said the phone would be "delivered by" 3/11 and not "shipped by" 3/11 back on Feb 28. That's what it said when I ordered it. And then all my followup info from Verizon suddenly says "shipped by." Did they change it right after I ordered it or as I was ordering it or something?
Could Be Verizon Changed.. The Ship outs Date Depending on how many was possibly ordered It's hard to say but It might be Best to just Call >>> Customer Service Talk with a Rep. & ask when for sure when there Sending them out but as soon as there Ready it'll be @ your Door with in a Few Days..
I got somthing new it has a location code
Card has just been charged for taxes. Shipment date has been updated to 3/6. My phone will most likely start moving tomorrow.
Ordered on 2/23 as soon as the pre-order went live.
Told you folks to calm down. Looks like it's the end of verizongate soon.
Also, just a warning. Verizon may have FedEx hold on to the phone at their local distribution center and deliver the phone on 3/11 like they have done in the past. Still arriving on-time so they're holding onto their end of the bargain.
My card was just charged too for the edge upgrade qualifying payment. Ship date still says 3/11. I ordered the black S7 as soon as preorders went live
Mines has a location code and ship date on the verizon app say todays date
Mine still says processing check back later. They have not charged my card yet, only they did put 5 $1 holds on it, hopefully my status will be updated soon as well. I'm super paranoid now that in the meantime something will happen to my s6 edge preventing my upgrade lol.
I'm waiting for the card to be charged- they charged it for the phone I bought outright- but not for the screen protector I had shipped or for the phone... Still waiting
And I just noticed that when checking orders thru verizon app I too show a bizarre date of 11/17/1858, but clicking the email link shows 3/11/16
Britt_Luvz_Budz my app says the same thing, 11/17/1858
I just checked the app order info and it's showing my s7 edge shipment date is today. Anyone else setting that? If it's true...AWESOME
the only reason I went ahead and upgraded phones was for the promotions for
my fiance and. would be hot if we lost out.
Yeah mine too. Credit card was charged today
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