Will my deductible paid to Asurion for Note 7 be refunded?

[SWITCH_04]

I had to file a claim on the Note 7 and pay a $199 deductible.  Of course the replacement phone is faulty -- will I get my deductible refunded?

[pherson]

Why did you have to file the claim?

[SWITCH_04]

Dropped literally the day after I received the replacement from the first recall.  I cannot imagine I am the only person since the release of the phone originally has had to file a claim.  Curious to hear if other's have had to and what their turn out was/is.

[pherson]

It won't be refunded.

[Acrillix]

No pherson​ I believe it will be refunded. The device was recalled. Why would they not receive a refund?

[SWITCH_04]

Agreed.   I called Asurion and they said Verizon will refund it.  This does remain to be seen however.

[pherson]

Because they broke the device. That wasn't a Samsung Verizon or asurion error.

[Weth]

You dropped it because the phone got hot, right ?

[SWITCH_04]

You know it!

[SWITCH_04]

You are correct - not an error on their end however....the replacement device is faulty - therefore there is nothing I should be paying for.  Asurion doesn't want the Note 7 back to replace with another device of my choice.