Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Will not turn on
xxsage3
Member

This morning my Fascinate showed a screen saying battery at 15%. Normal. Then the  next thing I know, it powers off. So I place it on the charger. It has a charging screen. After a little while maybe ten min I take it off and try to turn it on. The screen stays black. It has been on the charger now for close to 4.5 hrs and still will not turn on. What should i do?

0 Likes
1 Solution

Correct Answers
Re: Will not turn on
Smokie11
Novice

Try removing the battery for about 5 minutes. Reinstall, if that don't get your phone going a replacement may be in order, just remove your SD card , it is your property and they can keep the one that comes with the new phone.

View solution in original post

0 Likes
Re: Will not turn on
jlcamp
Member

I had a similar thing happen to me and Verizon simply replaced my phone. Sorry- I know that's probably not what you wanted to hear.

0 Likes
Re: Will not turn on
casamurphy
Member

The exact same thing just happened to me.  i sure hope that if verizon gives me a new phone, it will transfer my card easily to new phone keeping all the apps i have downloaded. 

 

lesson maybe is to charge up phone when getting low or power down and charge when getting very low??  gonna plug into charger overnight and pray. its been a great phone up till this point.

0 Likes
Re: Will not turn on
Smokie11
Novice

Try removing the battery for about 5 minutes. Reinstall, if that don't get your phone going a replacement may be in order, just remove your SD card , it is your property and they can keep the one that comes with the new phone.

0 Likes
Re: Will not turn on
wardcst24
Novice

I had same problem  when i was on 2.1

battery pull worked for me

0 Likes