Worst service ever

cc_wx
Newbie

My S23 Ultra did the big software update a couple of weeks ago and now I have just awful service. 5 bars of 5G at work is now 1 or 2, decent 4G service at home has been turned into no service inside half of my house.

28 years with Verizon and I'm done.

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vzw_customer_support
Customer Service Rep

Oh no! We would hate to see you go after 28 years. Experiencing signal issues after performing a software update could be related to several factors. Have you performed any troubleshooting steps? We'd like to have you try a Network Settings Reset if you haven't already. You can do so by following the steps below:

 

 Settings > General management > Reset > Reset Network Settings

 

Please let us know if this step makes any difference in your experience at work and home! 

 

-Necia

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