Zfold5

Doclizardo
Enthusiast - Level 1

My display is coming apart. A long the vertical fold, the front surface of the  plastic has 6 small bubbles and one along the bendy center of the screen. Serms to me its a design failure of the plastic.

Verizon is of no help so far.

Ideas?

0 Likes
2 Replies
SynthpopAddict
Champion - Level 2

Depending on whether or not the phone is still under warranty or if you have insurance, either file a warranty claim or an insurance claim to get the screen replaced.  If you don't have insurance and the phone is out of warranty, you'd have to pay for a screen replacement yourself, deal with a busted screen, or get a new phone.

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes
vzw_customer_support
Customer Service Rep

Hi there! We know the importance of having a working device. We are happy to help review your options. I sent you a private message to get started.

-Nikki

0 Likes