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backup assistant
brit1
Member

My phone will not update from the backup system on my computer.  Any suggestions?

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Re: backup assistant
moates
Novice

I apologize to hear that the backup assistant application is not working correctly. I have provided some information below that may help.

 

Try taking the .CSV file off the website and importing it into your Gmail account. I have provided the instruction in an article below:

 

http://search.vzw.com/?do=viewdoc&id=27566

 

***In step 10 follow the Android option to import the .CSV file and the changes will be synchronized over-the-air via Gmail (on the Fascinate).

 

***Also check to ensure Gmail is set to auto sync

 

http://search.vzw.com/?do=viewdoc&id=35377

 

 

I hope this helps.

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Re: backup assistant
monwarsec99
Novice

I can't seem to get backup assistant to do it's thing either. I'm not going through the google stuff either.

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Re: backup assistant
monwarsec99
Novice

Too late. It already updated with my new phone.

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