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being screwed
Bigkev314
Member

yes i bought my phone over a month ago and its worked crappy well i go on the web and find out i have the wrong package and wrong phone on my plan so i changed it and now they are saying i have to pay again and i just did yesterday

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Re: being screwed
Ann154
MVP MVP
MVP

Is this for prepaid or postpaid?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: being screwed
vzw_customer_support
Customer Support

Bigkev314,

I am so sorry about this situation. What type of device was suppose to be on the line? Is your account prepaid or postpaid? If you it is a prepaid account please reach out to our Prepay Department at 888-294-6804.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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