call filter app states "not compatable with phone"

i have an s6 - what is the solution to this - very tired of all the spam calls - i'm tired of paying verizon for me to pick up all their calls!  with all this technology at least you can give me the ability to not only block calls but prevent them from going into voicemail without paying you even more money - i'm a little pssed

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Re: call filter app states "not compatable with phone"
Customer Service Rep

Lynn456, as the number of spam calls continues to rise, I know that these calls are beyond a nuisance. We are sorry to hear that you have been receiving an error message. Are all other functions on your phone working smoothly? Are you connected to Wi-Fi when attempting this? Please go to the Settings, System Updates, is there an update available for your phone? If so, please complete this update before trying Call Filter and let us know the results. LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!