camera not working

[scuba05477]

When I start my camera app I get "Server error, restart camera" I've tried everything and I can't get it to work.

[bearone21]

that was a problem when the s5 came out & many folk had to get the phone replaced.

[vzw_customer_support]

We want to see you snapping pics again, scuba! Can you confirm your current software version through Settings>About Phone? Does there appear to be any physical or liquid damage to the device? How long have you had it?

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

[hdinius]

I just received my second phone because of this camera issue. And this brand new phone is doing the same thing!! Camera freezes, or is black screen with camera error message.

[vzw_customer_support]

hdinius,

Hearing that you are having this issue with the new phone is definitely concerning. Which software version do you have on this phone? Did the issue with the camera start right after activating it?


CandiceH_VZW
Follow us on Twitter @VZWSupport