content transfer S6 to S21
sotouboua83
Newbie

content transfer fails.  process get to the point where it collects messages and then fail message appears.  both phones are plugged in and Wifi is stable.  any thoughts?

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vzw_customer_support
Customer Service Rep

Hello sotouboua83, thank you for contacting us. We're concerned to learn that you're having issues with your content transfer, and we'd love to help! Have you tried power cycling both devices?

 

~Baldo

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